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Keller Williams Infinity
608 S Washington St #100
Naperville, IL 60540
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Why Steve Johnstone.... I was given his name by a close friend who recommended him. This was my first house and it was time to sell and move to warmer climate! I had no idea what to expect. Steve totally took control and explained EVERYTHING without hesitation. He got three offers the first day it went on the market!! I was a nervous wreck. He explained everything again about this phase of the process. We encountered a bit of some snags and again I was filled with anxiety, He took all my anxiety driven calls and emails and put me at ease every time!! And when he needed to get firm he wore that hat like a star!! He is confident, extremely knowledgeable, honest and a straight shooter, You couldn't ask for more when trusting your home and finances with Steve!!! I will faithfully recommend Steve to everyone to talk to back in Illinois!
We have had the pleasure of working with Steve Johnstone on both the buying and selling of real estate. We purchased our house with his expert help over 18 years ago. When It came time downsize, there was no question who we would call. He guided us through the purchase of our new home and assisted with a "difficult" buyer. He was always professional and available to answer our questions at any time. Both of our adult children have also engaged Steve's help with their home purchase, and we have recommended him to several of our friends. You are in good hands with Steve, and we would be happy to offer a reference for him. He is an extraordinary realtor!
On Behalf of Mom, Lynell and myself, I would like to thank you for the extraordinary job you did in representing us on the sale of Mom's home. You were attentive, responsive, and always friendly and cheerful. You kept us informed about everything that needed attention on a timely basis. You went far above & beyond our expectations in several instances. You made arrangements to meet the sprinkler company to have it turned off for the winter, and met them a second time. Again, you met with the furnace repair man, then returned next day for almost the entire day to ensure it was repaired so the sale could go through. We were so grateful that you handled everything, Including coordinating removal of leftover items in the garage, the wallpaper removal, painting, cleaning, and tree removal. We were continually impressed with your efforts to get the house ready for sale and to follow up with workers as necessary. The three of us would recommend you in a minute. You were Terrific.
We can't say enough regarding the high quality of your professionalism during the sale of our home. Most impressive was your ready availability. You always returned calls, texts and mails within minutes of receiving them. Your method of keeping us informed on a weekly basis as to how many times the house had been shown and the comments of the prospective buyers was wonderful! Also, your willingness to pitch in and solve any and all problems was exemplary. We would highly recommend your service to anyone looking for a skilled and dedicated Realtor.
I have to say "Thank you" for all the help you gave selling my parent's home and belongings. It was very hard on me, but you came in as a Hero, felt my needs and went into action. You sir have compassion for your client and go "Above and Beyond" to help them. Even helping me after my heart attack, closing on the home, loaning me a wheel chair, checking in and keeping me aware of everything. I have referred you to people who are selling and will continue to do so. If there was an award for best broker associate, It should go to you! Again, many, many thanks for everything you have done.