Elaine Heckenkamp

Though we were hesitant to purchase and sell property long distance, Elaine was amazing to deal with throughout both processes. Because of her excellent customer service as a realtor when we purchased our home, we had NO hesitation in securing her services when we had to sell our home, unexpectedly. Elaine was always friendly, professional, and engaged from the beginning of the process. She was thorough and detailed as she researched properties, and very focused on what was important to us - keeping our needs and concerns top of mind in every discussion. She kept us informed, was very responsive to inquiries, and provided her sound advice and expertise when asked. Elaine also asked thought-provoking questions of her own to help guide our thinking and planning in the situation. She made sure everything was considered and that nothing "fell through the cracks"! Having someone as professional and committed as Elaine, helped make an otherwise difficult process, run without a hitch.

Unfortunately, the process of buying my first house did not exactly go smoothly due to multiple factors from the seller's side. I am so thankful I had Elaine during this process because she went above and beyond repeatedly. Several issues came up from the seller's side, and Elaine went to bat for me and my best interests without hesitation or reluctance. She advised me, got others involved when necessary, and worked late into the evening several times to ensure the contract closed with all issues resolved. Elaine recognized the times when my patience was wearing thin with the process and quickly reassured me and helped me focus on the beautiful house I would have when it was finished. I would definitely recommend Elaine to anyone as an honest and trustworthy agent who will do anything in her power to help you through the home buying (or selling) process!