Carson Group, Melissa Pippin Carson

Dear Melissa and Roger: I sincerely want to thank you both for everything you did to sell my home in Rancho Viejo this summer. Here are some reasons why: 1. You came to the initial interview with factual information about the Rancho Viejo market and a marketing plan, including promotional materials. 2. You believed in the value of my home's internal improvements and outside living space, and how that should be reflected the listing price. You listened to my input, which is essential for a good business relationship. 3. The professionally-done brochure, on-line photos and virtual tour showcased my home's features beautifully. I received so many nice comments from friends and neighbors about that. 4. My phone calls and e-mails were responded to immediately, and I always felt I could reach you with important questions. You also gave me important feedback and suggestions. In short, you were responsive and informed. 5. You were absolutely professional and businesslike throughout. "

Melissa and Roger Carson were extraordinary throughout the selling of my 90-year-old mother's SF home, making what could have been an arduous undertaking, as graceful as possible. Their professionalism, sensitivity, thoughtful advice, and energetic personal attention to every detail completely endeared them to us. On a day when the prospective-buyer's inspectors were scheduled, my mother was unable to leave the house, and I was unavailable, so Roger spent the afternoon having tea with her, to ensure that she wouldn't be disturbed. Melissa was always on-call to give advice, assist with our responsibilities, provide encouragement, and streamline the process. When the house sold more-quickly (and for a higher price) than we'd expected, the Carsons made excellent recommendations for local resources and assistance with the moving. We know we weren't their only clients during this process, but it certainly felt as though we were. We recommend Carson & Carson highly, without reservation."

"Melissa and Roger Carson helped us find a house that was absolutely perfect for us. We felt like they showed us every house in Santa Fe that was in our price range. They were professional and on top of the market every minute. Additionally, after making an offer on a house that we liked, they strongly recommended that we withdraw the offer because of some serious defects uncovered during the house inspection; without their sage advice, we might have gone ahead with the purchase which likely would have resulted in very, very costly repairs. We both appreciated their honest appraisal of the house even though they knew we would be disappointed. Melissa and Roger were not in it for the money; they honestly wanted us to find a house that we loved and was comfortably within our price range. We were never alone in the arduous and anxiety-producing process of house hunting. "

"We cant say enough good things about Melissa and Roger. Their patience and perseverance with us was above and beyond. We knew they would be the right agents for us when they showed us houses eleven years ago so we called them right away when we finally took the plunge to move to Santa Fe. Thanks for all you have done for us. Mark and Margie"